If you are setting this account up on behalf of another person, the account holder and/or user(s) assumes all risks.

Validation parking with Secure-a-Spot and it’s partners operates as a bill back on usage for the previous month or pre-purchased validations.  

If your account is billed on usage, please refer to your invoice for the account balance due and usage after the last day of each month. 

VALIDATION BILLING

By obtaining a validation account, and agreeing to the terms and conditions, you agree to pay for the usage of validation sessions based on the agreed upon rates with your sales rep.  Your invoice will be generate after the last day of the month. You also agree to have your credit card information stored by our third-party credit card processing provider. We do not store any of your financial information – we only store what is needed for account setup (Name, email, phone,etc.)

ACCOUNT UPDATES

The Account contact is responsible for keeping all personal information on the account up to date. If, for any reason, you need to change information, simply log onto your account and update your information.

All validation parking tools will be provided to you once account has been created and payment is on file. As the account holder you will be responsible to follow the instructions listed with your specific validation type and location. If a violation is received by one of your validation guests for improper use of parking or failure to validate, the violation will be the responsibility of the guest.

CANCELLATION

If, at any time, you would like to cancel your validation account, you may do so with no cancellation fee. You must contact your sales rep to terminate the validation account access. Upon cancellation of your validation account, your access to validate will be halted. There are no refunds if a canellation is not made and the validations are still being used. 

Rates are subject to change at any given time. Notice will be provided via email for any changes prior to any renewal. 

When cancelling your subscription, you will be responsible to return any passes provided by Secure to the address provided on your cancellation notice. Failure to return your pass in the required time frame will result in lost pass fees.

If you use commuter benefits to pay parking, the commuter benefit company is not affiliated with Secure as such billing issues and cancellations need to be handled separately. Secure cannot reach out on your behalf for unpaid balances, refunds, or cancellations about your account to the commuter company. (i.e., WageWorks, Commuter Pay, Commuter Benefit).

PAYMENT / LATE FEES

Failure to make payment within 30 days of your invoice date will result in your parking validation account being paused and will result in late fees and ticketing or towing.  After 30 days of non-payment your account will be terminated. 

VEHICLE INFORMATION

Each customer that the account holder wants to validate a parking session for must provide them the validation tools or enter in valid plate number (varies per location / system provided). 

PARKING IS NOT TRANSFERABLE. You cannot transfer parking to other locations. If you cannot park at your location, contact the customer service number on your invoice.

FACILITY RULES

Validation Account Holders agree to follow  the instructions of any facility/lot personnel and/or posted signage. Vehicles must not be parked in such a way as to block traffic lanes or violate any laws or regulations. Vehicles may not be parked for promotional purposes on the lot without express written permission of Secure.

Secure is not responsible for any injury, loss, or damage to validators, vehicles, or its contents. Customers are advised to lock vehicle doors and to remove any valuables from plain view. All lots and garages are parked in at your own risk.

Secure Parking USA LLC reserves the right to terminate this account for any reason.