A FRESH SQUEEZE ON PARKING MANAGEMENT
From the outset, Secure Parking took the Car Parking Industry by storm with its visionary approach. In 1979, when the company was founded, parking facilities were regarded as a commodity with little differentiation between them. Secure Parking quickly recognized that each parking facility is a retail business with its own identity, strengths, weak–nesses, and opportunities. Ensuring that we select the best of the new and emerging technologies and trends while applying them in a way that best serves the ever-changing needs of consumers and property owners. Our visionary approach has secured our position as one of the most successful car park operators in the World.
“Our simple goal for the past 40 years is to better understand and build relationships with our customers”
– Garth Mathews Founder
Sales & Marketing
Secure’s ecosystem of integrated systems and flow processes is the backbone of our parking service. While operational efficiency is vital, it’s our sales and marketing strategies that truly propel revenue growth. Through targeted marketing campaigns and effective sales strategies, we attract new customers and nurture existing ones. Our data-driven approach, informed by the interconnected systems, helps us tailor our efforts, enhance customer experiences, and drive loyalty. Together, these elements create a dynamic synergy that fuels our success in the parking industry.
Customer Service
At Secure Parking, the heart of our business philosophy is our unwavering dedication to customer satisfaction. We understand that exceptional customer service is the bedrock of our reputation, and we’ve spared no effort in upholding the highest standards in this realm. This unwavering commitment defines who we are and propels us forward in the parking industry.
Operations Plan
We integrate our fundamental principles – including respect, equity, openness, and honesty – into every business transaction to guarantee the outcomes we aim for. Our Secure Parking workforce comprehends the intricacies associated with overseeing facilities of varying sizes and effectively implementing an appropriate operational strategy.
Customer Retention
Secure dedicates substantial effort to acquiring new customers, viewing it with equal importance to customer retention. Our customer retention strategy positions your location(s) for ongoing success and revenue growth.
